CLT Office Manager & Project Support

Charlotte, NC
Full Time
Administration
Entry Level
CLT Office Manager & Project Support
The Office Manager serves in a key support role, ensuring the smooth day-to-day operations of Frampton Construction’s Charlotte office. This individual plays a critical part in maintaining a professional, well-organized, and welcoming environment for employees, clients, and guests. With a focus on coordination and execution, the Office Manager supports internal office logistics, assists with executive scheduling, and helps maintain consistency across operational tasks.

This position is centered on internal office management. Involvement in external or community-related activities is in a coordination and support capacity, carried out under the direction of Charlotte leadership and in collaboration with the People Team and the Marketing Team. Professionalism, strong communication, attention to detail, and a service-oriented mindset are essential to success in this role.

 
Overview of Roles & Responsibilities
Office Management
  • Serve as the primary point of contact at the Charlotte office, providing a welcoming and professional environment for employees, clients, and guests.
  • Manage daily office operations, including facility oversight, equipment coordination, and general maintenance needs.
  • Monitor and maintain inventory of general office supplies, snacks, and beverages, ensuring items are replenished as needed while keeping financial stewardship top of mind.
  • Keep the Marketing Team informed when FCC branded materials or swag inventory is running low to allow for timely planning and replenishment.
  • Coordinate office logistics, such as meeting room schedules, shared space organization, and on-site event support.
  • Oversee vendor relationships, including ordering supplies, tracking expenses, and processing invoices related to office operations.
  • Track Charlotte office expenses, and submit accurate monthly expense reports in alignment with the established schedule and financial guidelines.
  • Maintain up-to-date contact lists for team members, vendors, and local partners.
  • Oversee incoming/outgoing mail, packages, and general office correspondence.
Administrative Support
  • Provide logistical and administrative support to senior leaders, including managing calendars and coordinating meetings.
  • Arrange travel and accommodations, ensuring accurate and timely scheduling.
  • Coordinate all on-site meeting logistics, including room setup, technology needs, and food and beverage arrangements.
  • Ensure smooth execution of meetings and engagements through effective communication, follow-up, and hospitality support.
  • Maintain confidentiality and exercise discretion in handling sensitive communications and scheduling.
  • Provide administrative assistance to project teams, including support for scheduling and coordination of day-to-day activities related to projects when requested.
Culture & Employee Engagement
  • Assist in the planning and coordination of office-level employee engagement initiatives, including team events, celebrations, and family-friendly activities, under the direction of Charlotte leadership and People Team.
  • Support a positive office culture by modeling company values and contributing to an inclusive, engaging environment.
  • Support the onboarding process under the direction of the People Team and Charlotte leadership by assisting with logistics (e.g., printer, office access, calendar invites, etc) preparing workspaces, and helping to ensure a welcoming experience for new hires in the Charlotte office.
Community & External Coordination
  • Support the coordination of community engagement activities under the direction of Charlotte leadership and in collaboration with the People and Marketing Teams to ensure alignment and visibility across all stakeholders.
  • Coordinate logistics for company participation in community initiatives and local events under the direction of Charlotte leadership, serving as a point of contact for external partners while keeping leadership informed. Attend events only as needed and when office responsibilities are fully covered.
  • Assist in identifying potential opportunities for company recognition or awards, ensuring the People and Marketing Teams are informed so they can evaluate and determine next steps.
Qualifications of Position: Education / Experience + Skills / Abilities
  • Exceptional organizational and time management skills, with the ability to prioritize effectively.
  • Strong interpersonal and communication skills, with a professional demeanor.
  • Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and basic knowledge of social media and marketing tools.
  • Ability to handle multiple tasks with attention to detail and accuracy.
  • Self-motivated, proactive, and resourceful in problem-solving.
  • Ability to maintain confidentiality and handle sensitive information discreetly.
  • Preferred Experience
    • Experience in coordinating cultural or community engagement events.
    • Background in facilities management and vendor coordination.
    • Familiarity with HR processes and financial tracking.
Benefits Overview:
  • 100% employer-paid health, dental, and vision insurance.
  • 401(k) with employer match and financial planning support.
  • Generous PTO, including company holidays and additional community service days.
  • Performance bonuses tied to personal and project success
  • Monthly gym membership reimbursement

Frampton Construction does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Frampton Construction’s People team. Pre-approval is required before any external candidate can be submitted. Frampton Construction will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.
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